Kogan.com
员工人数：201-500 employees 行业分类：Retail
Graduate Product Tester
South Melbourne, Victoria
Customer Service – Product Testing /
Full Time /
On-site
We're looking for an inquisitive and solutions focused team member to help drive the Kogan.com customer experience! An e-Commerce industry leader, this role is a terrific stepping stone into a career with longevity and continual development!
Our Product Testers play a key role in delivering our customers a quality product, by conducting usability testing on a broad range of Kogan.com products and providing accurate reporting to ensure the quality and safety of the product, in line with Kogan.com and Australian Industry standards. By striving to make every customer experience a positive one, they're able to facilitate the growth of our business!
This is a great opportunity for a recent graduate to kick off their career, working in a dynamic, fast-paced and innovative space and providing exposure to how a growing, ASX listed business runs!
In this role you'll be responsible for:
- Completing usability testing on a wide range of electrical and non-electrical products
- Breaking down associated products and completing formal reports to evaluate build quality, component quality and suitability of components
- Sharing reports and finding with relevant internal and external stakeholders, and suppliers
- Providing advice on the relevant AS/NZS standards for tested products
- Suggesting improvements and any changes that should be implemented in products being evaluated or existing range where applicable
- Collaborating with other departments to provide solutions and fixes to any identified problems across our product range
- Working with the product and Support teams to confirm identified issues are resolved in updated samples and software that is provided
- Ensuring that the testing area is maintained, kept clean and free from any Occupational Health & Safety hazards.
To be successful in this role, you should be:
- University Degree qualified in a relevant field (Mechanical Engineering, Electronic Engineering, Electrical Engineering or similar)
- Previous experience in an internship or work experience capacity within Product Testing will be highly regarded
- An exceptional problem solver with strong attention to detail
- Tech-savvy and have an ability to use various cloud-based tools in daily work to improve efficiency and productivity
- Comfortable building and maintaining effective relationships, through exceptional communication and engagement
- Ready to challenge, be challenged, and work within our highly disruptive business model.
Why Kogan.com?
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
To apply
Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.
Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.
Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!
About Us
We’re Kogan.com, Pioneers of eCommerce in Australia.
At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!
Join Kogan.com to master your craft, do your best work, make a real difference and work with the best. At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.
Heads up!
Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply!
All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights
