Job Description
Meet the Team
CGEM Sellers' Consortium fosters entrepreneurial excellence through strategic networking, advanced solution initiatives, and robust advocacy in the global marketplace.
Your Impact
This role is intended to support transactional activities for Sales and Systems Engineers by leveraging Cisco’s proprietary global processes. It includes comprehensive incident management and escalation handling for complex multinational scenarios, providing end-to-end support across operations.
In addition, the initiative involves strategic engagement with sellers and partners to support business expansion and drive revenue growth.
The expected outcome of this project is to enhance the productivity of Sellers and Systems Engineers by allowing them to focus more on strategic accounts, ultimately accelerating revenue generation.
Qualifications:
The position entails providing daily support and managing escalated issues to ensure seamless operational continuity
Supplier will deliver the services by following repeatable steps:
- Deal management transactional work for sales and systems engineers by leveraging Cisco's proprietary global discount framework.
- incident management and escalation procedures for complex, multinational transactions, offering end-to-end pre-sales and post-booking solutions.
- Manage the initiative probably involves strategic engagement with sellers/partners to foster business expansion and drive revenue growth
- Provide forecast support to give RMs and sellers clear visibility into YTD progress against assigned targets, while coordinating with sellers on manual WPA/EA split alignment and execution.
