Job Description
What is the opportunity?
As the Application Support Analyst, you will be responsible for supporting front and back office applications relating to the lifecycle of a trade.
What will you do?
- Cash Equities, High and Low touch system support
- Order Management System
- Execution Management System
- Proactively act on issues and works with development teams on resolving them in the short and long term
- Participate in incident and problem management
- Liaise directly with end users, global teams and vendors
- Assist users with various technical or ad-hoc requests
- Monitoring, trouble-shooting and status reporting
- Proactively identify and implement improvements to the platform
- Assist projects to operational stage through system integration, testing, deployment, localisation and some programming type activities
What do you need to succeed?
Must-have
- 1 - 5 years of application support experience in Banking environment
- Tertiary qualifications in a technical discipline e.g. computer science, engineering (all disciplines), information technology, information systems, maths, physics and combined degrees such as business/information technology
- Good mathematical, analytical, troubleshooting and resolution skills
- Strong interpersonal, written and verbal communication skills
- Proactive, positive 'can do' attitude and a quick learner
- Team player
Nice-to-have
- IRESS and/or Fidessa experience
- Scripting : PowerShell , Python
- Excel/VBA,
- UNIX
- SQL query
What’s in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services.
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sexual orientation, gender identity, age, disability or any other legally-protected factors.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
ROAR #934906253
Job Skills
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems SoftwareAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
